Mobile Phone & Tablet Repairs in Shepton Mallet/Glastonbury
Zen Computers now offer Mobile Phone & Tablet repair in both our stores with turn around in just a few days.
We fix all leading makes and models of mobile phones, and where possible we always use genuine parts sourced from the manufacturer.
We provide high quality battery replacements using original manufacturers batteries where ever possible.
Our engineers can repair mobile phone screens to the highest standard.
Everything from ultrasonic cleaning for water damaged devices, to replacing components, and micro soldering.
Retrieve data from dead or uneconomical to repair mobile phones and tablets.
The Repair Process:
Step 1: Booking
Book a repair online or in store.
Step 2: Assessment
First things first, we will assess your device and provide you with a quotation before any works are carried out.
Step 3: Repair
Once authorised, the repair will be completed to the highest standard. We will contact you once its ready to collect.
All mobile device repairs are covered by a 3 month warranty as standard.
Frequently Asked Questions:
- “How long does a repair take?”
- We aim to complete repairs and have the device ready for collection within 72 hours. In most cases we are unable to offer same day repairs as all works are completed in our off-site workshop for insurance reasons. It should also be noted that in some cases a repair may be delayed if we are waiting for replacement parts.
- “Which models and brands do you repair?“
- The short answer: All makes and models. The long answer: although we are happy to look at all mobile phones, some older devices may be deemed uneconomical to repair. If this is the case we will usually catch such cases during the booking in process.
- “Do you repair smart watches?“
- Yes we can repair glass on smart watches and replace batteries.
- “Do you need my device passcode or PIN number?“
- This depends entirely on the nature of the repair. For some repairs, eg camera replacement, we will need to boot your phone in order to test the device. If we are just replacing a battery then we will not need your device PIN number.
Book your repair online:
Or alternatively, pop in to one of our stores and we will be happy to advise and assist you.
What Our Clients Say:
THE BEST! Took my Macbook Pro in this morning with a faulty battery and it was repaired and back to me by the afternoon. Not only are the staff quick to respond via email, but they are helpful in store and I can't fault their service at all. My follow-up phone call about a separate issue was answered in depth and I'm very grateful for their quick service. Thank you!
March 18, 2022
Had a screen issue with an early iMac and went to Zen Computers never having used them before. I have to commend them on their friendly and efficient service. I had feared the worst that it may have been terminal but not only do they use someone with an exceptional knowledge of Apple computers but they resolved a few other issues and it has come back to me and now works better than ever. Great service deserves to be acknowledged.
June 7, 2020
Had what I needed, friendly and helpful. Tha ks guys!
January 10, 2022
Always friendly and very helpful. Will keep using them
December 7, 2021
A really good and expert service from Ray and Simon and their team. Very knowledgeable in all aspects of computers and making them run at their best, and tireless in solving problems and anomalies. Good advice and good value Windows and MAC machines and accessories too. The first stop locally for computer and IT needs.
June 7, 2020
Zen Computer Shop is the tops!! I first found Zen in Glastonbury through a friend and for me, even better than being PC experts, they understood MACs!! I have always had excellent service - fast and reliable and with a smile.
At the beginning of 2019 Zen opened a new shop in Wells much to my advantage - now the shop is just down the road.
A little note to finish. More than a repair shop it's good to be able to talk to people who are up to date with future developments in the IT world.
A big thank you to all of you at Zen.
June 7, 2020
From the very start with raising a ticket about replacing the HD on my mac with an Ssd they where on the ball and very professional.
The price they quoted was the price I paid, no extras which you can get when taking kit in to get repaired. They even gave cheaper options too, so not ripping the customer off.
From dropping the mac up to getting in my hand was quick, alas not as quick as mac mac booting up now 😁 wish I had done it sooner.
Great company to do business with, and great people to talk to!!!!
November 7, 2021
Amazing service! Having decided I needed a monitor to improve my homeworking set up, I contacted Zen via email at the end of my working day. A reply was waiting for me the following morning, which I followed up with a quick phone call for some compatibility advice. Zen confirmed they had the required monitor in stock and by early afternoon the same day it was delivered. Great to have amazing local companies like Zen: free expert advice and delivery same day - who needs Amazon!
June 7, 2020
Fab service, quick turnaround and very reasonable prices. Good selection of new and refurbished windows or apple machines, as well as tablets, printers and accessories. Individualised repair and upgrade services available if you're not ready to part with your machine!
The staff are clearly very knowledgeable- they're helpful, informative and realistic regarding expectations.
Great, professional team- definitely recommend!
June 2, 2022
Ray and the guys at Zen were so good & efficient. Within 3 days they were able to replace the screen on my MacBook, at a significantly lower cost that I had been previously quoted elsewhere. They were so good at communication and I wholeheartedly would not hesitate to recommend them. Thank you Zen!
June 7, 2021