Meet The Team
Simon is Zen’s co-owner ‘web guy’ and serious about WordPress and PHP perfection. With dozens of websites and more contracts coming in over time. Usually found at our Glastonbury branch, Simon also provides IT support, consultations and helps with network installs. A real connoisseur of strong coffee – the kind that great civilisations were built on, Simon also enjoys travel and working on projects at home.
Ray is based at Shepton these days, though often out on site with our education and business customers. Co-owner, Ray is our resident network guru and presides over Zen’s growing number of business contracts. Ray’s background is network management in multi-academy trusts; he has had an interest in networks and Linux / Apple / Windows operating systems for over twenty years. Outside of work Ray loves tinkering with digital audio workstation software and training his rescue Husky ‘Layla’ not to eat smaller dogs!
Sam works is our Glastonbury Zen Computer Shop branch and has been regularly complemented on his exemplary customer service skills. Sam also performs repairs and the occasional call out when not working in Zen Computer Shop. Sam is working on an open university degree in Engineering and Computer Science when not at work.
Stephen works closely with schools to support teaching and learning that relies on ICT. When not onsite, Stephen can be found in our Shepton Mallet shop working through support tickets and helping with workshop repairs.
Zen’s Shepton Mallet go to guy staffs the newest of Zen’s computer shops’. Always with a smile, Dave is ever willing to go the extra mile for customers and get the best deal possible when a customer requires a computer upgrade. Dave is also a skilled technician and can often be found up to his elbows in repairs on the Shepton Mallet Zen Computer Shop workbench. Dave is a very handy man indeed and currently renovating a house when not at work in Zen.
If you have called Zen recently, chances are you’ll have spoken with Kate, our administration and customer service representative. Dedicated, professional and always polite, Kate will always be happy to help should you have query. Kate is also training to become a counsellor, helping to keep us all smiling.
A recent addition to the Zen team – Jon has over 10 years of experience working on Mac and Windows hardware repairs, new builds, software configuration, and enjoys the problem solving that comes with the territory! At home he tends to a family of ducks, one goose and the occasional pheasant that drops by for a handful of seed. With a keen eye for detail, Jon is based in our Glastonbury flagship store but can be found working from Shepton Mallet Zen from time to time.
Cadan started work with Zen in September 2021. Cadan is our apprentice and says he is thoroughly enjoying his new job. Cadan has had an interest in technology and ‘how things work’ since he was very young and has taken to his new workshop trainee role like one of Jon’s ducks to water! Cadan likes gaming on his home PC and socialising with friends when not working at Zen.
Joe is a part time shop keeper and technician working mainly on Saturdays and occasional weekdays. Joe is a DJ outside work and likes to keep up to speed on developments in technology.