Windows PC & Apple Mac repair in Glastonbury Somerset

Our skilled engineers and technicians can repair a multitude of electronic devices, from Windows Laptops and Desktops, through to Apple Macs, Macbooks, Google Chromebooks, and even Linux machines.

Be it a hardware fault or software issue; Zen Computers has you covered and will have you back up and running in no time!

Laptop & PC Repairs

We have extensive knowledge of working with Windows & Linux machines which enables us to carry out repairs with the upmost skill and efficiency.

Book A Laptop or PC Repair

Apple Mac & Macbook Repairs

We have many years experience in repairing Apple machines and we have the ability to obtain and install genuine replacement parts from our suppliers.

Book an Apple Device Repair

Common repairs we undertake…

  • Windows Operating System Issues & Reinstallations
  • iOS Operating System Issues & Reinstallations
  • Linux Operating System Issues & Reinstallations
  • General Software Issue Diagnosis & Repair
  • Laptop Battery Replacements
  • Laptop Screen Replacements
  • Laptop Keyboard Repair & Replacements
  • Laptop Trackpad Repair & Replacements
  • Liquid Damage Repairs
  • Board Fault Diagnosis & Repair
  • Power Supply Fault Diagnosis & Repair
  • Damaged Port Repair & Replacement
  • Hard Drive Replacements & Data Recovery
  • Blue Screen of Death (BSOD) Repairs

…& much more… If you aren’t sure just ask!

We also do computer upgrades for aging & poorly performing machines.

If your old PC or Laptop is getting slow and you are interested in upgrading your computer why not check out our upgrades page here.

The Repair Process:

Step 1 – Booking & Assessment:

Bring the device into one of our stores and a member of our helpful team will book your device in for an assessment.

We will assess and test your machine before any repairs are carried out. This enables us to provide you with an accurate quotation and timescale to resolve the issue.

Assessments for Windows devices cost £20, and Apple devices cost £25.

Step 2 – Quotation:

Once assessed we will be in contact to let you know precisely what the issue is, and how much it will cost to repair in terms of parts (if required) and labour.

If you go ahead with the repair at the quoted price then the original assessment fee is wavered. If you choose not to go ahead with the repair, or your device is uneconomical to repair (i.e. the cost of the repair exceeds the value of the device), then you will only pay the assessment fee.

Step 3: The Repair:

Our engineers will order any parts if required and complete the repairs to the highest standard. We will then contact you to collect your machine upon payment.

Currently we estimate to have repairs completed within 1-3 days, unless otherwise stated at the point of booking. However in some cases; especially where parts are on order or lengthy hardware tests are ongoing, this can be delayed. If this is the case we will let you know.

Frequently Asked Questions:

  • How long does a repair take?
    • We aim to complete repairs and have the device ready for collection within 1-3 days unless otherwise stated at the time of booking. It should also be noted that in some cases a repair may be delayed if we are waiting for replacement parts and diagnostic tests.
  • Which models and brands of PC’s & Laptops do you repair?
    • All makes and models.
  • Do you need my device passcode or PIN number?
    • In most cases yes. This depends entirely on the nature of the repair. If we need it we will take this information at the point of booking.
  • “Do you repair multi-function printers and scanners?”
    • Yes and no… Generally printers are treated like throw away items due to the cost of replacement parts, and coupled with the amount of labour which can go into a repair it often outweighs the cost of a new printer. However this isn’t always the case. If we cant fix your printer for a reasonable price we will tell you and you will only pay the £20 assessment fee. We also stock replacement multi-function printers if you require a new one.
  • “Are repairs covered by a warranty?”
    • Our repairs are performed to the highest standards which enable us to offer a 90 day warranty on labour, 90 day warranty on refurbished parts used in any repair, and 12 month warranty on any new parts used in the repair. We will always discuss and agree with you about the status of the parts used, so we’ll always tell you if we need to use new or refurbished. For more information view our service warranty terms.

What Our Clients Say:

  • I've used Zen twice in the last fews months for Mac repairs. They're fast, efficient and friendly and very really reasonably priced. Highly recommended over a Mac store!

    Joanna Southgate Avatar Joanna Southgate
  • Take my computer in whenever i need an upgrade that is beyond my skillset. Always gets done quickly and professionally. 10/10.

    Zach Hawthorn Avatar Zach Hawthorn
  • Great service as usual

    Jonathan Barker Avatar Jonathan Barker
  • I had a mega problem for me where I couldn't get my pc to connect to the WIFI that had vanished off my system through some virus. Simon was great checked it out for me it needed some TLC thankfully it was sorted out the same day as I was having my weekly podcast the next day. I have bought a PC in the past from them they come highly recommended.

    Andrena Forrest Avatar Andrena Forrest
  • I have used Zen Computer shop for many years. They have always been efficient, and done there best to fix any problem and always have. The staff are all very friendly and helpful, certainly recommend threm.

    Mollie Semple Avatar Mollie Semple
  • Excellent service & staff very polite and approachable. Took my Computer in at 10.00am and picked it up at 4.00pm. Everything is working well. Price was very reasonable IMHO. Everything perfecto with my Zen experience. 12 /10 for them! Gerry Urch.

    Gerry Urch Avatar Gerry Urch
  • Really helpful. Thank you!

    Martin Campbell Avatar Martin Campbell
  • 1st class service and reassurance from Ray. Thank you

    John Telfer Avatar John Telfer
  • Excellent in every way! The go to computer A&E for both myself and my partner. Zen have saved many a laptop victim of our small children household. Always friendly, efficient, and affordable.

    nell english Avatar nell english
  • Excellent customer care. Very happy with the service.

    H N S Avatar H N S

Local Businesses and Organisations we support:

  • Breathe Assured
  • Colin Edwards
  • Compton Commercials
  • Drapers of Glastonbury
  • Earthfare
  • Graham Building and Developments
  • Martin Swan Violins
  • Sunlit Solar
  • Avalon School
  • Indigo Herbs Glastonbury
  • Promise Works
  • Tor Rugby Club