Windows PC & Apple Mac repair in Glastonbury Somerset
Our skilled engineers and technicians can repair a multitude of electronic devices, from Windows Laptops and Desktops, through to Apple Macs, Macbooks, Google Chromebooks, and even Linux machines.
Be it a hardware fault or software issue; Zen Computers has you covered and will have you back up and running in no time!
Laptop & PC Repairs
We have extensive knowledge of working with Windows & Linux machines which enables us to carry out repairs with the upmost skill and efficiency.
Apple Mac & Macbook Repairs
We have many years experience in repairing Apple machines and we have the ability to obtain and install genuine replacement parts from our suppliers.
Common repairs we undertake…
- Windows Operating System Issues & Reinstallations
- iOS Operating System Issues & Reinstallations
- Linux Operating System Issues & Reinstallations
- General Software Issue Diagnosis & Repair
- Laptop Battery Replacements
- Laptop Screen Replacements
- Laptop Keyboard Repair & Replacements
- Laptop Trackpad Repair & Replacements
- Liquid Damage Repairs
- Board Fault Diagnosis & Repair
- Power Supply Fault Diagnosis & Repair
- Damaged Port Repair & Replacement
- Hard Drive Replacements & Data Recovery
- Blue Screen of Death (BSOD) Repairs
…& much more… If you aren’t sure just ask!
We also do computer upgrades for aging & poorly performing machines.
If your old PC or Laptop is getting slow and you are interested in upgrading your computer why not check out our upgrades page here.
The Repair Process:
Step 1 – Booking & Assessment:
Bring the device into one of our stores and a member of our helpful team will book your device in for an assessment.
We will assess and test your machine before any repairs are carried out. This enables us to provide you with an accurate quotation and timescale to resolve the issue.
Assessments for Windows devices cost ÂŁ20, and Apple devices cost ÂŁ25.
Step 2 – Quotation:
Once assessed we will be in contact to let you know precisely what the issue is, and how much it will cost to repair in terms of parts (if required) and labour.
If you go ahead with the repair at the quoted price then the original assessment fee is wavered. If you choose not to go ahead with the repair, or your device is uneconomical to repair (i.e. the cost of the repair exceeds the value of the device), then you will only pay the assessment fee.
Step 3: The Repair:
Our engineers will order any parts if required and complete the repairs to the highest standard. We will then contact you to collect your machine upon payment.
Currently we estimate to have repairs completed within 1-3 days, unless otherwise stated at the point of booking. However in some cases; especially where parts are on order or lengthy hardware tests are ongoing, this can be delayed. If this is the case we will let you know.
Frequently Asked Questions:
- “How long does a repair take?”
- We aim to complete repairs and have the device ready for collection within 1-3 days unless otherwise stated at the time of booking. It should also be noted that in some cases a repair may be delayed if we are waiting for replacement parts and diagnostic tests.
- “Which models and brands of PC’s & Laptops do you repair?”
- All makes and models.
- “Do you need my device passcode or PIN number?”
- In most cases yes. This depends entirely on the nature of the repair. If we need it we will take this information at the point of booking.
- “Do you repair multi-function printers and scanners?”
- Yes and no… Generally printers are treated like throw away items due to the cost of replacement parts, and coupled with the amount of labour which can go into a repair it often outweighs the cost of a new printer. However this isn’t always the case. If we cant fix your printer for a reasonable price we will tell you and you will only pay the ÂŁ20 assessment fee. We also stock replacement multi-function printers if you require a new one.
- “Are repairs covered by a warranty?”
- Our repairs are performed to the highest standards which enable us to offer a 90 day warranty on labour, 90 day warranty on refurbished parts used in any repair, and 12 month warranty on any new parts used in the repair. We will always discuss and agree with you about the status of the parts used, so we’ll always tell you if we need to use new or refurbished. For more information view our service warranty terms.
What Our Clients Say:
Fixed my battery after the replacement one was faulty. As a freelancer who depends heavily on their laptop, this quick turnaround made a significant difference and helped avoid missed deadlines. Thank you!
The Gentle Yoga
April 24, 2026I popped into the shop today as my phone wouldn’t charge anymore. The really nice man cleared a blockage in the charging port and works as normal now! Thank you so much! He was very kind and so helpful ❤️
Susy Rowe
March 28, 2026I recently got in touch with Zen about adding more RAM to my laptop. I had a really good response to my initial query, dropped off the laptop, picked up a few hours later and they gave me a quick run through what they had cleaned up to improve performance. Brilliant service, and saved me a trip to Bristol! Thank you!
Linda Spiteri
March 2, 2026I took in a phone disabled by malware, and Sam had it sorted and back to normal in just a few minutes. Couldn't ask for better service.
Ken Grainger
February 27, 2026What amazing service from Zen. If I could I would have no hesitation in giving them 6-stars! Thank you Simon, Ray, Dylan and the team for sorting out my laptop issue in such a professional and timely manner. Happy to recommend the team here for all your IT issues.
Sally Mayell
February 24, 2026Saved for a 2nd time! After pouring a cup of coffee on my laptop (dont ask) and tipping it immediately upside down I hoped for the best but no, definitely damaged, black screen etc. I took it into Zen; they were very sympathetic and they hoped to help. First of all changed the mother board and then we could see if it did the job. OMG it worked! It was away for about a week but I went from hating my stupidity to eternally grateful for their care, communications and work. All my data was saved and I gave myself a stern reminder to look after it better. Can totally recommend Zen as the expert help. Thank you Zen 🙂
S J
February 18, 2026I have used Zen several times and will always recommend them. Their service is faultless, clear communication, great explanations to non tech people and have never failed to repair or recover any computer I have taken to them. Teenagers and laptops require an excellent repair service and I am incredibly impressed with the level of professionalism by all the staff I have dealt with at Zen. Great service; thank you!
Anna Misiak
February 4, 2026FANTASTIC SERVICE. Literally could not have been better. The staff are extremely helpful and knowledgeable and the technical work is brilliant. Can't give them higher praise.
Peter Prescott
January 7, 2026ZEN are helpful, straightforward and very approachable. They've helped us several times and I'm always happy to follow their advice. I feel quite zen like now.
Jan
January 7, 2026Zen computer shop provides a professional and important local service. Simon and the team are knowledgeable and responsive to a wide variety of queries. I would recommend Zen without hesitation.
Pauline McDonald
November 27, 2025
